We carry our own brand of Kamados called Holy Smokes Kamado. We also have US made PK Grills and an Argentinian brand of open fire grills from Kankay. We continue to explore the market and are on the look out for new grills. If anything catches your eye, please feel free to suggest it to us at info@holysmokes.me
For the time being you can only find us on our website www.holysmokes.me and on Instagram @holysmokes.me . We are working to offer our customers more convenient locations to purchase our products, if you have suggestions do not hesitate to share them with us at info@holysmokes.me
Every Grill we sell is an experience and fun on its own. We suggest you explore the user manuals out to find out what you can do with each Grill. Also, the Holy Smokes team would more than happy to guide you, get in touch at info@holysmokes.me
We offer Door to Door Delivery and try to dispatch the delivery within 48 Hrs from orders in Dubai. Shipments to Abu Dhabi are also feasible however require some advance planning.
Yes, we do international Door to Door deliveries, after all we’d like to get Holy Smokes in the hands of as many BBQ enthusiasts as possible to grow the community. Shipping costs will need to be calculated for every order.
We accept all major credit cards and offer the option of Cash on Delivery (COD) as well.
We have a client support line for all queries related to your orders @ 0507758168. Updates on delivery can be shared in real time via Whatsapp.
The Holy Smokes team is very responsive and always happy to support, so let us know as soon as possible by reaching out to info@holysmokes.me. Unfortunately we won’t be able to make any changes to your order once it has been delivered.
Customer can cancel their order at any time before delivery; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 7-10 working days for the refund to be completed.
We look forward to your feedback. So if something’s wrong, please reach out to us at khaled@holymsokes.me and we will, rest assured, find a way to fix it.
We’ll be happy to pass on your message to a loved one. Simply drop us an email at info@holysmokes.me with your order number and message and we’ll make sure to include a note at the time of dispatch.
Yes we do. Please get in touch with us info@holysmokes.me
We pride ourselves in offering our customers great warranties however it is important to keep in mind that our warranties only cover manufacturing defects, not normal wear and tear.
Furthermore, our warranty is offered to the original purchaser of any new Holy Smokes product from an approved dealer and is not transferable to subsequent owners.
Your Warranty is automatically registered through your sales receipt and valid 1 year unless otherwise specified.
This warranty does not cover damage caused by improper assembly, improper care, failure to follow directions of use, misuse, abuse, negligence, extreme environmental conditions, abnormal wear and tear, accidents, acts of nature, or unauthorized repair, alteration or modification, as determined by Holy Smokes.
This warranty will be invalidated if any liquids, including starter lighter fluid, are poured on or in the Grills. The protective coating may be compromised by substances or conditions that are beyond Holy Smokes control.